- Fees are based on an hourly rate.
- Replacements charged at cost.
- Fixed fees by arrangement.
- Software charged at cost.
In all instances our repair program starts with a detailed discussion with yourselves to identify the problems, programs and data on your system.
We give an approximate cost of repair or tell you if the computer is beyond economical repair - there is no obligation for work to commence or continue and you can say no if our proposal does not suit you!
We will check you machine for errors, problems, functionality and serviceability.
If your machine is running slowly or not responding in the manner it should, we can repair it on-site, keeping cost to a minimum. We do not tell you to leave the machine with us so that we might come up with some fictitious list of repairs.
We will explain everything we find and allow you the opportunity to make an informed decision on what needs to be done to repair your system!
We come to you and fix your system. Most repairs can be done on-site. Some may need workshop time. In every case you are made aware of exactly what needs to be done and how it will be done!
Corrupt Software Fix
Software malfunction can make your computer unusable. Viruses and intrusive software can take control of your computer. All these have an adverse effect, we will clean your machine of infected files making your system faster and more functional.
We discuss with you what you expect from your computer and will re-arrange folders and programs to make your computer easier to handle. We may suggest different software, it can provide a solution without additional expense.
We provide one to one tuition on your computer. We will identify your need, amend your system and show you how to use your system to provide you will a successful solution.
All or customers enjoy a free telephone advice and support service, once we have identified your machine, your software and working practices we are able to either give advice and instruction at the telephone or access your computer remotely and resolve the issues which concern you.
Accounting Software Support
We have spent many years providing support and training with Sage and Quickbooks software. Current changes in VAT, Payroll and Taxation rules require greater use of accounting software. We can provide help and support in the use of this type of software.
Lost Data Retrieval
Lost pictures and documents can be very distressing, we can, in many instances, help retrieve them. If you have lost some files, do not close your system down, seek advice immediately!
Our Computer disposal service includes, visiting your location, removing the hard drive and decommissioning the disk, ensuring no data remains available to be used by others.
Our Pricing Policy
We try to keep our prices simple and straight forward.
There are no hidden extras.
We do not make a call out charge.
When travelling more than 10 miles from base we charge for petrol.
Replacement parts are charged at cost.
From £25 per hour
Call Out Charge
- No callout charge to Bude.
- No callout charge to Holsworthy.
- Mileage charged for other journeys.
- 15" Screen from £75
- 17" Screen from £95
- Includes Collection & Delivery.
- Free loan replacement.